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email us or call 01539 720 082

housing for people who need a little help

I would like to express my thanks for all the hard work... to help empower people with learning disabilities in making positive decisions about their future

Fairoak Stakeholder
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Your right to access information about us.

Fairoak Housing Association is not required to publish information to comply with the Freedom of Information Act 2000 (FOIA) and the Data Protection Act 1998 (DPA), however, we will oblige with requests for information where appropriate.

The Freedom of Information Act 2000 (FOIA) provides the right of access to recorded information held, in particular, by a public authority. It applies to all categories of information held, with the exception of environmental information and your own personal data.

The Data Protection Act 1998 (DPA) provides you with the right to access information that relates to you personally (your “personal data”). The right of access and the processes we need to consider are different to those for official information. 

Making a request for information

Before you make a request for information to Fairok Housing Association under the Freedom of Information Act, it is important that you consider the following:

Internet Search  
If you are able to access to the internet, have you checked if the information you would like to access is already available on this website? 

Do you have a routine enquiry for Fairoak Housing Association? 
This may include office locations, telephone numbers, the services we provide. If this is the information you seek, please contact us on 01539 720082 or via email at

Are you requesting information about yourself?  
If this is the case, the information will fall under the rules of the Data Protection Act. On receipt of your request, we shall investigate whether we hold the information you are seeking.

If none of the above assists you in finding the information you need, you can make a formal request for information.

The Freedom of Information Act states that requests must:

• Be made in writing (for example, letter or email)

• State your name and the address for correspondence

• Clearly describe the information requested

You should also express a preference as to how you wish to have the information communicated to you, i.e. via electronic means or hard copy.


If you seek further information, please contact us on 01539 720082 or via email at